1/22/2024 0 Comments Equinox hotel vermont marriott![]() ![]() The host was clearly unhappy and simply got the job done with a air of disdain. We had breakfast at the Chop House and the rug hadn’t been vacuumed in days. Few amenities, no housekeeping, unswept terrace and hard to control temperature in the room and shower/sink, made this experience less than ideal. The only saving grace was a comfortable bed. We like new, clean and well-appointed not old, crooked, dusty and morose. While some may enjoy going back in time, it was NOT what we had in mind. We thought we’d be in the newer main hotel but we’re relegated to the 1811 House. Clearly weddings and events are top priorities and individual visits rank low. While much of the decreased service was blamed on COVID, the real reason is that the resort is woefully understaffed and the current staff is tremendous overworked and not very welcoming. ![]() Clearly the Equinox is just a big wedding mill now, and no longer focusing on being a high-quality resort.Įxpecting to have a 5 star experience from this top rated resort, we were sadly disappointed. It was unlike anything I have ever experienced and just astoundingly bad. Small bathroom that has not been updated in at least 40 years, window air conditioning unit that is dirty and loud. And the room itself! Dark, dingy dated and run down. After waiting in line forever to check in at the main building, you get a key to the 1811 front door, and from that minute on you never see another staff person: no check in at the building, no help with luggage, no one to answer questions, no daily housekeeping service. It is across the street and down the road from the main building. They don’t give you any detail about the 1811 when you book, so I will: the 1811 does not even pass as a hotel, and charging $600 a night for a room there is just completely crazy. We were booked into the 1811, which is what the Equinox does when the main building is all booked. ![]()
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